Future Proof Architecture

With Hosted PBX telephony, you can be assured that the technology will not become obsolete because RazorLine will update it for you. In fact, you will, in effect, get a new, improved phone system approximately every six months. Plus, the phones are standards based, which means they can be reused and re-deployed easily with other equipment that supports the same standards, giving you greater long term flexibility.

Reliable Services

Professionally Hosted - Relieve yourself of the burden of being the expert in hosting servers and phone systems. Constant monitoring by RazorLine often identifies problems before they can escalate and impact your business. With communication being a critical element of any business, trust it to the experts with the skills and knowledge to handle it – leaving you more time and resources to devote to your core business.

Disaster - Proof Business Continuity - In the event of a disaster affecting your physical office location, your calls will still be answered because the RazorLine system is safe. Continue to operate your business with instant, automatic, pre-configured disaster recovery. Incoming calls reach you and your staff anywhere, even if your office is out of commission. The RazorLine system is a carrier-class, completely redundant system, located in a secure facility with backup connections to telephone and internet networks. You receive high-level security that few businesses can afford.

Guaranteed Call Capacity

Free yourself from worring about how many incoming lines your business has to buy to avoid busy signals. Our Managed PBX system, using a secure broadband connection delivers as many voice conversations as you need.

Virtually Un-interruptible Service – In the event of local access line failures, calls to the business and individual extensions are automatically routed to any preconfigured destination – a cell phone, home phone, voicemail, or another remote office. Plus, from any web browser, you can easily modify the call routing to alternate locations. This is a critical difference from traditional systems where local line failures would mean you are out of business.

Features and Functions for Today's Workforce

Cohesive Services for your Employees – Wherever they are – break down the boundaries associated with traditional service. Since traffic is routed to any location connected to the network, functions and employees no longer need to be tied to a particular location. Your employees can work from any location, even home or while traveling. Plus, one voicemail system serves users in different locations.

New Features are easily added – You can benefit from new features from RazorLine without the need to install new equipment on-site. With traditional services, solutions typically involve upgrades on-site and implementation throughout the business. With RazorLine, we do all the work at the hosted server and seamlessly make it available to you. Such Features include:

• Automated Attendant – This feature allows the system to answer your incoming calls if desired and route them to the proper employee or group of employees.

• Voice Mail - Multiple greetings will tell your caller your exact status.

• DID - Each user can have a private number which can save time and frustration.

• Caller ID - See the name and phone number of each incoming call.

• Conference Calling - Each user can initiate a conference call from their phone set.

• Unified Messaging

  • Find Me/Follow Me – Set up a profile where you will be throughout the day and have the system call the appropriate number based on the time of day.

  • Empower employees with detailed call logs of incoming and outgoing calls.

  • Click to dial with built in directory services for reduced operator assistance expenses and unparalleled information access.

  • Listen to voice mails from your web browser or have them forwarded to your email client.

  • Empower Microsoft Outlook users with integrated Click-to-Dial.