Service Features

What does RazorLine Service include?

RazorLine is a centrally managed, full featured communications solution for your business:

  • Telephone Service
  • Full Internet Service
  • Advanced PBX Functionality

    A Complete Package:

  • Local calling
  • Long distance
  • Broadband Internet access
  • Free maintenance and Service
  • Future Proof Architecture

Features and Functions

RazorLine offers a number of preconfigured plans for Business users.

Hosted PBX delivers the same features you are used to and
expect from a Business-Class phone system. With over two-hundred features, we can tailor our system to fit the needs of your business.

Basic Phone Features

  • Caller ID
  • Individual Phone Numbers
  • Four Digit Dialing
  • Call Return
  • Call Waiting
  • Call Logs
  • Call Forwarding
  • Do Not Disturb
  • Personal Address Book
  • Multiple Line Appearances
  • Redial/Busy Redial
  • Toll Restriction
  • Call Transfer
  • Automated Attendants
  • Speed Dials
  • Call Back

Enhanced User Features

    All Basic Phone Features PLUS:

  • Hunt Group
  • Group Pickup
  • Directed Call Pickup
  • Boss/Admin SCA
  • Global Address List
  • Enterprise Admin
  • Push to Talk (Intercom)
  • Closed User Groups
  • Additional DIDs
  • Account Codes
  • Call Park/Retrieval
  • Deny All Calls
  • Call Screening (Call Type)
  • Group Speed Dial
  • Voicemail

Users also gain the benefit of RazorLine’s Personal Communicator Client (PCC). The RazorLine Personal Communicator Client (PCC) complements the rich VoIP business service set available with advanced multimedia applications. This allows business users to retain the same rich set of voice services they have today plus adding advanced IP-based unified communications.

In addition to the tremendous features available to the Business User, adding the full suite of Unified Communication features enables users to take their business communications to a new level. RazorLine offers users the latest in collaboration tools. It permits efficient sharing of resources and information across the enterprise and allows employees to cost effectively communicate with co-workers, customers, suppliers, and partners. Services include:

  • Secure Instant Messaging with Federation to popular consumer programs such as AOL, Google, MSN and Yahoo Messenger
  • “Active on the Phone” presence capability including mobile phones
  • Secure User-to-User Instant File Transfer
  • Ad Hoc Voice Conferencing
  • Meet-Me Voice & Conferencing
  • Unified Messaging
    • Unification Capabilities
    • Unification of e-mail, voice, and fax messages
    • Storage unification
    • Multiple retrieval interfaces: web, telephony, and e-mail
    • No matter how you access your messages the interface is synchronized

RazorLine’s Personal Agent is a Web-based portal providing direct access to user’s features without the need to be directly connected to the corporate network. With the Personal Agent you can:

  • Use Click to Call to setup calls between any 2 phones
  • Setup and modify sophisticated incoming call redirection algorithms to your number through Routes
  • Access and modify your personal and corporate phone directories
  • See the online status of people in your ‘friends’ list
  • See all your recent incoming and outgoing SIP Line calls – regardless of the device you made them from or received them on

Internet Features: Today, you expect your Internet service to be fast, secure, and always connected. RazorLine expects that too and we deliver! RazorLine’s high-speed Internet products, brings you the World Wide Web with a click of your computer’s mouse. Your connection is fast and it’s secure – and the bandwidth you purchase is guaranteed.