Bundled Service Is Pipeline to Better Business Communication
New Orleans, LA- Nationwide, consumers have been trading out traditional phone services and expensive long distance costs for cell phones and high speed Internet connections to host a variety of communications alternatives. Transmission of voice and data over telephone lines is becoming obsolete.
So what options do local businesses have when they are ready to make a full conversion to digital communications and say goodbye to costly, inefficient phone lines? In New Orleans, RazorLine is giving small and medium-sized companies an option.
Local businessmen and RazorLine proprietors, Gene Dry, Jim Dry and Richard Jaubert, are the first locally of what is expected to be a national swarm of carriers offering this technology. RazorLine’s primary services are local and long distance telephone, email, voicemail, Internet services, web presence, and online billing. What sets them apart from other “bundled” service carriers is that all of these major types of communication – voice, Internet and data – are available in one convenient package.
This “bundled” technology is made possible by Voice over Internet Protocol (VoIP), the newest communications delivery method in the business world. It converts voice into data and transfers it over the same line as other data, allowing businesses to use a single connection to transmit and receive all forms of information.
The growth of the use of VoIP is expected to be tremendous. The Wall Street Journal, citing The Yankee Group, reports that by the end of 2004, 20 percent of new phones shipped to the United Sates will use VoIP technology, and by 2007, that number is expected to exceed 50 percent (WSJ Online, January 12, 2004).
The voiceover trend is also emerging in traditional phone companies. AT&T recently announced to business and regular consumers that it will soon be able to provide VoIP, as the demand for this service continually increases, and voice services and the Internet become more closely tied together (WSJ Online, February 9, 2004).
The biggest benefits RazorLine offers are the simplicity of dealing with one service provider and the elimination of PBX systems, which companies use to manage various communication lines. RazorLine replaces PBX systems with an Internet-based, Internet-operable Hosted IP system, eliminating maintenance agreements and in-house technical equipment, while offering PBX features plus advanced features, more flexibility of service, and cost efficiency.
According to RazorLine’s manager, Gene Dry, “There is no longer a need for a business to invest capital into bulky telephone equipment. And better yet, there are no more maintenance fees or waiting for a telephone technician.”
Jim Dry, who heads the Baton Rouge office, adds, “And the system is ‘future-proof,’ easily accommodating state-of-the art technology as it is available in the market.”
And that’s music to any office manager’s ears – and bottom line.
An added benefit is access. Partner Richard Jaubert explains, “Business people with highly mobile offices, such as real estate agents, have constantly been challenged to keep up with their desktops, telephones and faxes while away from their primary office. An Internet-based system allows users to plug into the communication system at their primary office anywhere in the world through a high-speed data port.”
RazorLine is targeting small to medium sized businesses, with a minimum of ten phones. RazorLine’s business sales manager is Randy Hymel.